2006 State of Nevada Division of Insurance Auto Body Shop Survey

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2006 State of Nevada Division of Insurance Auto Body Shop Survey Company Name: ___________________________________

License No.: _______________________________________
Which of the following ownership categories best describes your company?

Independent 1 ___ Dealership 2 ___ Franchise 3 ___
How many people are employed in your body shop?
1-5 1 ___ 6-10 2 ___ 11-15 3 ___ 16-20 4 ___ 21-25 5 __ 6-30 6 __
31-35 7 ___ 36-40 8 __ 41 or more 9 __
Which one of the following specialty shop categories best describes your business?
Automotive collision repair 1 ___ Heavy truck repair 2 ___ Recreational vehicle repair 3 ___ Motorcycle repair 4 ___ Paint shop only 5 ___ Aluminum repair 6 ___ Mobile paint & dent repair 7 ___ Other 8 _________
What are your hourly rates for the following repair categories:
Auto body labor rate $ 1 ____ Frame labor rate $ 2 ____ Refinish labor rate $ 3 ____ Paint & material rate $ 4 ____ Glass labor rate $ 5 ____ Mechanical labor rate $ 6 ____

Do you charge for finish sand & buff (color sand & polish)?
Yes 1 ___ No 2 ___
If you charge for finish sand & buff, what is the basis?
Flat rate per panel 1 ___ Percentage of refinish labor rate 2 ___
If you charge a flat rate per panel for finish sand & buff, what is that rate?
.5 labor hours or less 1 ___ .6 1.0 labor hours 2 ___ 1.5 labor hours 3 ___ 1.6 or more labor hours 4 ___
If you charge a percentage of your refinish labor rate for finish sand & buff, what is that percentage?
1%-5% 1 ___ 6%-10% 2 ___ 11%-15% 3 ___ 16%-20% 4 ___ 21%-25% 5 ___ 26%-30% 6 ___ 31%-35% 7 ___ 36%-40% 8 ___ 40% or higher 9 ___
Do you charge for hazardous waste disposal?
Yes 1 ___ No 2 ___ If yes, how much do you charge $ 3 _____
Do you charge for flex additive for urethane parts?
Yes 1 ___ No 2 ___ If yes, how much do you charge $ 3 ____
Do you charge for mask for over spray?
Yes 1 ___ No 2 ___ If yes, how much do you charge $ 3 ____
Do you charge for tint color for a blendable match?
Yes 1 ___ No 2 ___ If yes, how much do you charge per labor unit $ 3 ____ 96 What is your basis on charges for wheel alignments?
Flat rate at mechanical rates 1 ___ Sublet plus a % markup 2 ___ Sublet without a markup 3 ___
If you sublet wheel alignments and add a percentage markup, what is your percentage markup?
1%-5% 1 ___ 6%-10% 2 ___ 11%-15% 3 ___ 16%-20% 4 ___ 21%-25% 5 ___ 26%-30% 6 ___ 31%-35% 7 ___ 36%-40% 8 ___ 40% or higher 9 ___
Which of the following guarantee and warranty options does your company offer?
Nation wide 1 ___ Local 2 ___ Other 3 ___
What length of time does your company extend as a guarantee or warranty for the following repair
categories (excluding parts)? 90 days 1 Year Lifetime Other Workmanship 1 2 3 4 Mechanical repairs 1 2 3 4 Paint 1 2 3 4 Body repairs 1 2 3 4 What is your customary pricing policy for new parts:
Manufacturers Suggested Retail Price (MSRP) 1 ___ Discount from MSRP 2 ___ Increase from MSRP 3 ___ Other 4 ___

What is your customary markup from your cost for used parts?
0% 1 ___ 1%-5% 2 ___ 6%-10% 3 ___ 11%-15% 4 ___ 16%-20% 5 ___ 21%-25% 6 ___ 26%-30% 7 ___ 31%-35% 8 ___ 36%-40% 9 ___ 40% or higher 10 ___
What is your customary markup from your cost for glass?
NAGS List Price 1 ___ 0% 2 ___ 1%-5% 3 ___ 6%-10% 4 ___ 11%-15% 5 ___ 16%-20% 6 ___ 21%-25% 7 ___ 26%-30% 8 ___ 31%-35% 9 ___ 36%-40% 10 ___ 40% or higher 11__________
Approximately what percentage do used parts represent of the total repair parts installed in all
vehicles your company repairs?
0% 1 ___ 1%-5% 2 ___ 6%-10% 3 ___ 11%-15% 4 ___ 16%-20% 5 ___ 21%-25% 6 ___ 26%-30% 7 ___ 31%-35% 8 ___ 36%-40% 9 ___ 40% or higher 10 ___
What elements of vehicle repair do you usually sublet? (multiple responses are ok)
Nothing 1 ___ Paint 2 ___ Frame 3 ___ Mechanical 4 ___ Glass 5 ___ Other 6 ___
Do you sublet repairs to licensed facilities?
Always 1 ___ Most of the time 2 ___ About half the time 3 ___ Seldom 4 ___ Never 5 ___ I dont sub-let any repairs 6 ___
What is your percentage mark-up on sublet repairs?
0% 1 ___ 1%-5% 2 ___ 6%-10% 3 ___ 11%-15% 4 ___ 16%-20% 5 ___ 21%-25% 6 ___ 26%-30% 7 ___ 31%-35% 8 ___ 36%-40% 9 ___ 40% or higher 10 ___
What is your storage charge policy regarding inside storage versus outside storage?
We charge more for inside storage over outside storage 1 ___ We charge the same for inside and outside storage 2 ___ We only provide outside storage 3 ___ 97 We only provide inside storage 4 ___
What is your daily storage charge for inside storage?
$0 1 ___ $1 - $5 2 ___ $6- $10 3 ___ $11- $15 4 ___ $16 - $20 5 ___ $21 - $25 6 ___ $26 - $30 7 ___ $31- $35 8 ___ $36 - $40 9 ___ $41 - $45 10 ___ $45 -$50 11 ___ $50 or higher 12 ___
What is your daily storage charge for outside storage?
$0 1 ___ $1 - $5 2 ___ $6- $10 3 ___ $11- $14 4 ___ $16 - $20 5 ___ $21 - $25 6 ___ $26 - $30 7 ___ $31- $35 8 ___ $36 - $40 9 ___ $41 - $45 10 ___ $45 -$50 11 ___ $50 or higher 12 ___
What type of outside technical training do you provide your employees (multiple responses are ok)
I-CAR 1 ___ ASE 2 ___ SCRS 3 ___ Other 4 ___ We do not provide outside technical training 5 ___
Do you employ at least one technician with a welding certification?
Yes 1 ___ No 2 ___
Which welding certification(s) do one or more of your employees possess (multiple responses ok) I-CAR 1 ___ Other 2 ___
Which of the following guides do you use to estimate repair costs? (multiple responses ok) Mitchell Ultramate/Eclaim 1 ___ CCC Pathways 2 ___ ADP 3 ___ Motors Manual 4 ___ Other 5 ___ We dont use any guide to estimate repairs 6 ___
Has your shop been designated as a preferred body shop by one or more insurance companies?
Yes 1 ___ No 2 ___
List any insurance companies that have asked you to complete a survey concerning labor rates or the
cost of replacement parts

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In which region of Nevada are you located Clark County 1 ___ Washoe County 2 ___ Greater Carson City area (includes Moundhouse area) 3 ___ A Rural county (all other counties not listed) 4 ___ 98

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